-
Next EGEE ITIL group meeting
Karlsruhe
-
28/01/08
-
-
EGEE ITIL group meeting
iLyon
-19/12/07
-
3 ITIL presentations are foreseen at EGEE'07 :
Tuesday 02/10/07 14:00 – 17:30
http://indico.cern.ch/sessionDisplay.py?sessionId=32&confId=18714
- Introduction to ITIL - 25Min - Achim Grindler - FZK
- ITIL implementation at KZK - 35Min - Achim Grindler
- FZK
- EGEE ITIL Group first works - ITIL evaluation for
ENOC - 20Mn - Geneviève Romier- CNRS
-
The next meeting will be organised with GGUS
people, by November. During the mean time a
document will be prepared on best practices for Service desk, Incident
management and Problem management and will be presented to GGUS people
-
Meeting 26/09/07 14:00 (Centre de Calcul Lyon) - Dedicated
to Incident & Problem Management
-
Presentation made by Alisair Mills to SA1 group 17/07/07
-
First
draft for
ITIL evaluation for ENOC
: 06/06/07
-
EGEE ITIL group has been set up with one day "Introduction
to ITIL": 21/03/07
